Networking & Exhibition Hours
This page provides essential logistics and dock information for exhibitors and vendors. Please review carefully before shipping or booking deliveries.
Exhibition Hall Hours
Friday, February 27 | 9:30 AM – 8:30 PM
(Exhibit Hall, Posters, & Welcome Reception)
Saturday, February 28 | 9:30 AM – 7:00 PM
(Exhibit Hall & Posters)
Move-In Information
Delivery Time
Deliveries to the venue are only accepted during the official move-in dates and times listed in the Exhibitor Schedule.
Dock Bookings (Required)
All dock times must be pre-booked with Robinson via email or the Robinson Dock Booking Portal, as detailed below:
- Email: docks@robinsonshowservices.ca
- Robinson Dock Booking Portal: CLICK HERE
Important: Paperwork Must Be Completed First
- Robinson will not confirm dock bookings until your Material Handling order (and any required move-in forms) are completed online.
- All costs related to shipping, handling, and dock deliveries are the responsibility of the exhibitor/vendor.
- All dock deliveries are handled through Robinson Show Services (material handling applies).
Dock Time Availability
Dock times are assigned first-come, first-served, based on:
- Booth size and scope of build.
- Completed material handling and move-in forms.
Shipping Recommendation
Because move-in windows are limited, advanced shipping is strongly recommended.
Shipping Labels
Use the Direct-to-Site Shipping Labels (Robinson / Material Handling) and ensure delivery is pre-booked.
- Show Manager: CLICK HERE
- Exhibitor: CLICK HERE
Move-Out Information
- Empty crates/cases will be returned: Saturday, February 28, 19:00
- All Exhibitor freight/materials must be cleared from the Show Floor by: Saturday, February 28, 22:00
Important
- The facility does not allow freight to remain on the show floor once Robinson has left the site.
- Any freight left behind will be treated as post-show freight and will be transported and stored at Robinson’s warehouse. All costs will be the responsibility of the exhibitor/vendor.
- Full Dock Information Sheet: CLICK HERE
- All dock deliveries are subject to Material Handling by Robinson Show Services: CLICK HERE
Dock Guidelines (Quick Summary)
- Dock loading/unloading is live load/unload only (no parking).
- Drivers must:
- Turn off engines while in the dock
- Stay with their vehicle during load/unload
- Move the vehicle immediately once unloaded/loaded
- No long-term or overnight parking in the underground dock area.
- Max truck size: 26’ (recommended: no larger than 24’ long x 13’ high).
- All dock deliveries are subject to Material Handling by Robinson (exclusive show provider).
Questions & Support (Ordering)
For support or ordering help, contact Robinson Exhibitor Services at: exhibitorservices@robinsonshowservices.ca
Robinson Show Services (Show Service Contractor)
- Lead Coordinator: elaine@robinsonshowservices.ca
- Order Furnishings & Services: exhibitorservices@robinsonshowservices.ca
- Dock Bookings: docks@robinsonshowservices.ca (or use the dock booking portal)
Questions & Support (Sponsor)
If you have sponsor-related questions, please connect with Dauren Simmonds at: dauren.simmonds@wearemci.com
